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Orbi disconnecting continously
I just bought an Orbi Router + satellite, the first 2 weeks where a dream, excelent speed, WiFi everywhere and almost no hickups, but it had been already 2 weeks of nightmare, disconects every 20 minu...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Hey Darren, I'm having the same issue as everyone else here. Can I get a link for the beta firmware?
Thanks
Thanks
Hello Dan_O
I have sent you a PM.
DarrenM
My biggest issue has been using my Sonos system. It drops quite often, goes silent, switches songs, becomes unreachable, etc. I've tried all kinds of changes with channels, various settings, moving the node, etc but it still persists when streaming from my iPhone or iPad. It doesn't seem to happen at all if I stream from my MacBook Pro and I never seem to lose connectivity for surfing the web, etc.
It appears Sonos has issues with mesh networks in general and if you check the forums of the Velop, people are having the exact same issue. One solution recommended over there is to give separate SSID's to the 2.4 and 5 Ghz bands which is not permissible on the Orbi.
Admittedly, I did have similar issues with the singly unit AC router I had previous but it was relatively rare, with the Orbi I can barely get through a single song without some sort of connectivity issue. If I'm stream through the Sonos itself (internet radio), it NEVER drops out...only when the music source is coming from my iPhone or iPad (or my wife's iPhone). It's very hard to pinpoing the root cause - the Sonos, iOS, or Orbi.
