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Orbi disconnecting continously
I just bought an Orbi Router + satellite, the first 2 weeks where a dream, excelent speed, WiFi everywhere and almost no hickups, but it had been already 2 weeks of nightmare, disconects every 20 minu...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
I really wish I was able to read these forums prior to purchasing the Orbi. Just received mine last night and my cell phone does not stay connected at all. The positive reviews all raved about the router, but I can't maintain a solid connection. I live in a 2 flat apartment in an older building with concrete walls, so a regular router was unable to provide signal upstairs. The physical connection to the units are great, but the constant drops are a headache not even 24 hours into owning it. The latest firmware already has mu mimo disabled as well as beamfoaming, so by default, features of the router are disabled? That isn't reassuring. If I can't get this thing stable by Friday, I'm returning it. I've never returned something so fast, so I'll be heavily disappointed if that's the case, but y'all have had the same issues for half a year now...
It's also the fastest I've ever said "Nope nope nope" and returned a technology product.
Why? The fundamnetal feature is broken: having a stable connection. Without that, the range means nothing; the satellites are useless; the speeds are fake promises.
It'd be like a car that lost power every few minutes. Nobody would dare stick that one out. A broken radio, sure. A dent on a bumper, it happens. But--at some point--you spend more time fixing the car (which should work as a seamless service) than actually driving it.
I feel your pain. I just got a new Orbi router after RMA my old one. So far I have only disconnected once. I am going to see if I have the same problem I had with my previous Orbi router. I will give an update later. My first Orbi would have good days and terrible days. So I need more time to really evaluate this replacement.
I have been on the beta FWs the last 4 weeks and the Orbi has been rock solid. I hope they continue to improve and put these updates into the main production FW
tnadkarniV1.12.0.16 has been rock solid for you?
