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Forum Discussion
Orbi disconnects from internet intermittently
I bought an Orbi system with two satellites (RBR40). The Orbi disconnects from the internet every so often and, after a while, reconnects. Here's what I figured out already: 1) It's definitely th...
this is a known issue documented in this post: https://community.netgear.com/t5/Orbi/What-you-can-expect-with-your-Orbi-system/m-p/1503034#M23257
good luck - so far the only solution seems to be putting a smart outlet / timer on your satellite(s) to reboot them once every 24 hours (I'm not joking) or rolling back the firmware (but I still see people saying they experience the same issues on the older firmware)
see this guy: https://community.netgear.com/t5/Orbi/Orbi-satellite-dropping-connection/m-p/1512445#M24230
Don't listen to the netgear shills on these forums that blame the user and give you the same bs about trying to disable beamforming/mimo or moving the satellites closer to the router. Waste of time until netgear releases a fix.
It's 100% the orbi and the symptoms are the same - hard wired devices are not impacted but wireless devices getting frequent disconnects.
I have the RBK43 with two satellites (on Comcast with Netgear modem) and continue to have the same disconnect issues as so many others! I have done everything recommended and still no change!
Beyond frustrating there are so many people having issues with a very expensive system and Netgear apparently has just washed their hands of the problem by their lack of action! Why treat their customers this way?!