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Forum Discussion
jacoblee16
Jul 16, 2020Aspirant
ORBI disconnects temporarily when i go upstairs
I have the Orbi, 2 satellites. My connection temporarily disconnects when I go upstairs. For mesh routers, I should have a continuous connection correct? I have noticed my connection go out when I am...
FURRYe38
Jul 16, 2020Guru - Experienced User
It's up to wifi devices to pick and choose which signal source they connected too. If the signal gets bad enough, even if your on a call, the device may switch on it's own which would cause this temporary disconnect.
Fast Roaming should help some though it's still up to the device.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings. Beamforming should be enabled most of the time.