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DNavaro's avatar
DNavaro
Initiate
Oct 02, 2018
Solved

ORBI down & Android App won't connect

After 7 months of solid performance, my Orbi router just stopped working.  No longer accepting wireless connections.  Tried connecting via my Android S8 and the Orbi app, but it won't connect even th...
Troubleshooting
  • FURRYe38's avatar
    FURRYe38
    Oct 02, 2018

    Try a wired connected PC and browser?

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 02, 2018

Try a wired connected PC and browser?

 

  • DNavaro's avatar
    DNavaro
    Initiate
    Oct 02, 2018

    Honestly, I had not.  Did about 2 minutes of research on the necessary URL and successfully logged in.  Was able to reconfigure the router from scratch and viola!, it's working again.  Also updated the firmware while I was at it.  Thanks for the (what should have been obvious) answer!

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 03, 2018

      Enjoy. :smileywink: