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Forum Discussion
DNavaro
Oct 02, 2018Initiate
ORBI down & Android App won't connect
After 7 months of solid performance, my Orbi router just stopped working. No longer accepting wireless connections. Tried connecting via my Android S8 and the Orbi app, but it won't connect even th...
- Oct 02, 2018
Try a wired connected PC and browser?
Leo117
Oct 02, 2018Tutor
CONNECTING YOUR ORBI WIFI ROUTER STEPS
- Before Setup powers cycle your network. (Modem, Existing Router if any)
- Connect Ethernet cable from modem to the internet port of your Orbi router.
- Plug the power into Orbi Router.
- Press On/Off button for LED to come up.
- Now check if you have internet LED solid.
- Connect to the Orbi Wireless network. Find default password under the Orbi router on the label.
- Once connected visit orbilogin.net/www.orbilogin.com
- Follow the instructions on Orbi genie page.
- You can add Satellite also on the same page.
Make sure you reset the orbi router and sattelite again.
STEPS TO RESET YOUR ORBI WIFI SYSTEM
- Orbi WiFi router should be plugged into power.
- Use paper clip or pin,press and hold the reset button until power LED blinks amber on orbi router.
- Do the same on the orbi Satellite.