NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

chuahyenhua's avatar
chuahyenhua
Apprentice
Jun 14, 2017

Orbi drop ping

Today, i was wondering why is my internet moving so slow. My mac is connected to the router via ethernet. when i tried to ping to the Orbi router, this is the result   ========= Ping result =======...
Troubleshooting
netwrks's avatar
netwrks
Master
Jun 14, 2017

You have an bunch of this on your logs: 

[LAN access from remote] from 61.164.149.211:56664 to 192.168.68.252:81, Wednesday, June 14, 2017 08:12:24
[LAN access from remote] from 61.164.149.211:55191 to 192.168.68.252:81, Wednesday, June 14, 2017 08:12:24
[LAN access from remote] from 61.164.149.211:53776 to 192.168.68.252:81, Wednesday, June 14, 2017 08:12:23
[LAN access from remote] from 61.164.149.211:52344 to 192.168.68.252:81, Wednesday, June 14, 2017 08:12:23

 

IPLOOKUP shows 61.164.149 is from China..

 

Which means, someone other than you, is accessing your router..

 

Do you have remote access or UPNP, or DMZ enabled on the Orbi?

  • chuahyenhua's avatar
    chuahyenhua
    Apprentice
    Jun 15, 2017

    Port 81 is the apache web server used in the pc.

    Is there a way to log whats happening when someone comes into this port?

     

    please advise

     

    thanks

    chris

     

  • chuahyenhua's avatar
    chuahyenhua
    Apprentice
    Jun 15, 2017

    Hi

    The remote management, DMZ is all turned OFF. However, UPnP is on for certain ports.

    The port 81 is a port redirection for myself to access the web server from outside the company.

     

    please advise

    thanks

    chris

     

    • netwrks's avatar
      netwrks
      Master
      Jun 15, 2017

      Port forwarding comes to mind, if the Orbi supports it. Then you could shut down UPnP..

      • chuahyenhua's avatar
        chuahyenhua
        Apprentice
        Jun 28, 2017

        Hi

        anyone can see why traceroute can have no timing at all or just show *

        attached is the log where i use my mac to perform a traceroute to the Orbi router via a RJ45 cable

         

        ======== traceroute result ===========

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  * 192.168.68.1 (192.168.68.1)  0.502 ms  0.366 ms

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  1.057 ms  0.814 ms  0.734 ms

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  0.602 ms * *

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  1.075 ms * *

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  0.991 ms  0.741 ms *

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  0.934 ms  0.931 ms  0.679 ms

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  1.006 ms *  0.771 ms

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  0.633 ms  0.388 ms *

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  * 192.168.68.1 (192.168.68.1)  0.748 ms  0.591 ms

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  0.952 ms  0.729 ms *

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  1.019 ms  3.251 ms  0.654 ms

        iMac:~ chrischuah$ traceroute 192.168.68.1

        traceroute to 192.168.68.1 (192.168.68.1), 64 hops max, 52 byte packets

         1  192.168.68.1 (192.168.68.1)  0.935 ms *  0.760 ms