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Forum Discussion
astrojohn
Jun 07, 2018Tutor
Orbi dropping connection to iPads
Orbi has been in use since May 18, 2018 and started briefly dropping iPad connections. The first one to drop was yesterday (Jun 5, 2018) on the main router and it was 10 feet or so away. The second...
FURRYe38
Jun 07, 2018Guru - Experienced User
What channels are you using? Try 1, 6 or 11 on 2.4Ghz. Any unused channels on 5Ghz.
Disable MIMO, Daisy Chain and Fast Roaming on the router.
Any Satellites connected? What is the distances between the router and satellite(s)?
Any wifi neigbors near by? If so, how many?
Any other broadcasting devices in your house?
- astrojohnJun 07, 2018Tutor
What channels are you using? Try 1, 6 or 11 on 2.4Ghz.
Automatically selecting Ch 9, also least used in the neighborhood. iPads always connect on 5GHz.
Any unused channels on 5Ghz.
On 48, WiFi Analyzer shows mostly unused.
Disable MIMO, Daisy Chain and Fast Roaming on the router.
I'll try that individually next time it happens. Fast Roaming already disabled.
Disabling MIMO kinda defeats the purpose, doesn't it?
Any Satellites connected? What is the distances between the router and satellite(s)?
Two, Sat 1 about 25', Sat 2 about 40', Orbi shows good connections to both.
Any wifi neigbors near by? If so, how many?
TOO MANY! Condo area, 3 house-style units in a block, we're on an end. Neighbor in the next block of 3 has a Uverse router that's screaming at the top of it's digital lungs (different channel) - which is why Sat 2 is so important.
Any other broadcasting devices in your house?
No