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Forum Discussion
astrojohn
Jun 07, 2018Tutor
Orbi dropping connection to iPads
Orbi has been in use since May 18, 2018 and started briefly dropping iPad connections. The first one to drop was yesterday (Jun 5, 2018) on the main router and it was 10 feet or so away. The second...
bbmertz
Sep 05, 2018Aspirant
I was also having problems with my iPads and iPhones dropping from the WiFi network and frequently had to deselect the WiFi network on these devices to reconnect.
After reading many threads on this issue, I tried all of the following previously suggested solutions with NO success:
1) Switching from default “Auto” channel on 2.4 GHz to fixed channels 1, 6 and 11.
2) Turning on Beamform and MU-MIMO (from default Off setting)
3) Turning off Daisychain (from default On setting)
Ultimately what worked for me was removing one of the two Orbi Satellites (2 included in RBK53 from Costco) from my small 3200 square foot home, unplugging and replugging in the router to reboot, and then forgetting the WiFi network on my iOS devices and the reselecting/re-entering the WiFi password. These last steps seem to do the trick after a lot of trial-and-error experimentation.
Despite all the dropping issues, my WiFi was consistently above 300 mbps download and 20 mbps upload speed.
After reading many threads on this issue, I tried all of the following previously suggested solutions with NO success:
1) Switching from default “Auto” channel on 2.4 GHz to fixed channels 1, 6 and 11.
2) Turning on Beamform and MU-MIMO (from default Off setting)
3) Turning off Daisychain (from default On setting)
Ultimately what worked for me was removing one of the two Orbi Satellites (2 included in RBK53 from Costco) from my small 3200 square foot home, unplugging and replugging in the router to reboot, and then forgetting the WiFi network on my iOS devices and the reselecting/re-entering the WiFi password. These last steps seem to do the trick after a lot of trial-and-error experimentation.
Despite all the dropping issues, my WiFi was consistently above 300 mbps download and 20 mbps upload speed.
- FURRYe38Sep 05, 2018Guru - Experienced User
The size of your home and having 3 wireless sources going and placement may have played a roll in your problems. You may have been experiencing some too much signal over lap. Since you removed one of the satellites, I presume now your system is working better?
30 feet is recommended in between them to begin with depending upon building materials.
bbmertz wrote:
I was also having problems with my iPads and iPhones dropping from the WiFi network and frequently had to deselect the WiFi network on these devices to reconnect.
After reading many threads on this issue, I tried all of the following previously suggested solutions with NO success:
1) Switching from default “Auto” channel on 2.4 GHz to fixed channels 1, 6 and 11.
2) Turning on Beamform and MU-MIMO (from default Off setting)
3) Turning off Daisychain (from default On setting)
Ultimately what worked for me was removing one of the two Orbi Satellites (2 included in RBK53 from Costco) from my small 3200 square foot home, unplugging and replugging in the router to reboot, and then forgetting the WiFi network on my iOS devices and the reselecting/re-entering the WiFi password. These last steps seem to do the trick after a lot of trial-and-error experimentation.
Despite all the dropping issues, my WiFi was consistently above 300 mbps download and 20 mbps upload speed.