NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Markesyd
Jul 08, 2018Guide
Orbi dropping connection to modem
I have searched the forums and am still having the issue so I wanted to see if anyone here has some suggestions...
SETUP:
I have had my Netgear ADSL2+ modem (DM111Pv2) running with an Apple T...
- Jul 22, 2018
FYI, the modem(s) taht I am using is modem function only, no wifi or router. Purely modem.
So I finally relented and purchased a new Netgear modem, that had firmware updates as recently as this year.
So far Orbi has been up for several days with no dropping communication to the modem.
So it appears the only solution that worked was to replace my 3-year old modem that was working perfectly with my Apple Time Capsule wifi router. Dissapointed that upgrading to Orbi necessiated replacing my modem as well... :-(
Markesyd
Jul 14, 2018Guide
Update:
1) When I put the Orbi behind the TimeCapsule, and put it in AP mode, I had 3 days uptime with no dropped communication from the Orbi. So the issue is definitely bewteen the Orbi and the Netgear modem.
2) Changed back to original configuration (Orbi on router mode connected directly to modem), and changed the MTU to proper value (1492 for my ISP). Unfortuantely my modem doesn't have an open to let downstream device handle PPPoE, so the modem is still doing that task.
On Saturday night 14th at approx 17:44, I was watching Netflix via VPN to USA, and it suddenly hung again. Attached is the log from the Orbi when it hung.
I disabled DoS scan and UPnP, and rebooted eveything.
Anyone have a clue about the DoS Attack entries or the UPnP rule??? (FYI the 192.168.1.5 is my iMac that is attached to Orbi via ethernet cable). At that time the iMac was idle and I have no idea what triggered the UPnP events on the iMac...
FURRYe38
Jul 15, 2018Guru - Experienced User
Does the modem have a DMZ?
If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
Also might be time to ask the ISP for a different modem possibly that can be bridged if possible.
- MarkesydJul 22, 2018Guide
FYI, the modem(s) taht I am using is modem function only, no wifi or router. Purely modem.
So I finally relented and purchased a new Netgear modem, that had firmware updates as recently as this year.
So far Orbi has been up for several days with no dropping communication to the modem.
So it appears the only solution that worked was to replace my 3-year old modem that was working perfectly with my Apple Time Capsule wifi router. Dissapointed that upgrading to Orbi necessiated replacing my modem as well... :-(