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Orbi dropping connections
I got new Orbi+1 Satellite and updated to latest to firmware after reading rave reviews. Unfortunately just couple of days in the Orbi Wifi signal disappears and I lose connection, the solution is to...
What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Factory reset and setup from scratch. https://www.youtube.com/watch?v=cMw4ePACgc4
https://www.howtogeek.com/434350/how-to-factory-reset-a-router/
Appleuser2000 wrote:I got new Orbi+1 Satellite and updated to latest to firmware after reading rave reviews. Unfortunately just couple of days in the Orbi Wifi signal disappears and I lose connection, the solution is to shutdown the device and restart. A less than pleasant expereince for a $400 brand new device.
For now I have shutdown MU-MIMO, Beamforming, Fast Roaming, and Daisy Chain Topolgy and drop 5GHz power to 75%. I read about Orbi dropout but that was supposedly fixed in firmware updates a couple of years ago. Whats the point of paying for these features if we are going to have not to use them to keep a stable connection?
My second issue is that the satellite will lose its connection with the main unit on reboot and have to re-sync each time the power is shut off.
FURRYe38 wrote:What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Factory reset and setup from scratch. https://www.youtube.com/watch?v=cMw4ePACgc4
https://www.howtogeek.com/434350/how-to-factory-reset-a-router/
Appleuser2000 wrote:I got new Orbi+1 Satellite and updated to latest to firmware after reading rave reviews. Unfortunately just couple of days in the Orbi Wifi signal disappears and I lose connection, the solution is to shutdown the device and restart. A less than pleasant expereince for a $400 brand new device.
For now I have shutdown MU-MIMO, Beamforming, Fast Roaming, and Daisy Chain Topolgy and drop 5GHz power to 75%. I read about Orbi dropout but that was supposedly fixed in firmware updates a couple of years ago. Whats the point of paying for these features if we are going to have not to use them to keep a stable connection?
My second issue is that the satellite will lose its connection with the main unit on reboot and have to re-sync each time the power is shut off.
:smileysad: