NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Appleuser2000
Apr 03, 2020Guide
Orbi dropping connections
I got new Orbi+1 Satellite and updated to latest to firmware after reading rave reviews. Unfortunately just couple of days in the Orbi Wifi signal disappears and I lose connection, the solution is to...
Retired_Member
Apr 04, 2020
BigRune wrote:Appleuser2000 If the Orbi is brand new I recommend you to return it if possible. The are a lot lf problems with previous fw versions also. I had similar problems on fwV2.3.5.30 that could not be configured away. There are countless similar topics in the community topic history and no clear solutions.
Bad software design, substandard routines for testing and release of new softwares makes Orbi totally unreliable and now, in the end of its product life cycle, it will probably never reach a stable state.
Spare your time, money and efforts and spend it on something that pays back instead :thumbsup:.
Your best option is to stop performing manual fw updates. I too saw the numerous posts about 2.3.5.30. Then several months later it was pushed to me (oct 19). Problems appear to be gone. Yet the version numbering remained the same. Leads one to believe that all those who did the manual updates were actually beta testers.
so again stop performing manual updates less you want join join the beta testers club and live on the edge. You've been warned. FYI. All router makers have their share of fw problems.
BigRune
Apr 04, 2020Apprentice
Well I purchased Orbi january '20 and it upgraded on setup. Suddenly starting to malfunction 3weeks in...
I dont understand the 'beta' discussion? Noone should be beta tester unless they participate in a beta program.
Orbi is just an old flawed product and I guess Netgear thinks all customers are potential beta testers.
- Retired_MemberApr 04, 2020
BigRune wrote:Well I purchased Orbi january '20 and it upgraded on setup. Suddenly starting to malfunction 3weeks in...
I dont understand the 'beta' discussion? Noone should be beta tester unless they participate in a beta program.
Orbi is just an old flawed product and I guess Netgear thinks all customers are potential beta testers.
My concept of the beta testers came about (imho) because of all the whinning in here. NG used to push all firmware. Then folks whined stated they wanted a choice. So now all NG pushes are the firmware that contains critical updates. Which means all other updates are at your own risk. User beware. Download a non critical update and you are automatically enrolled in the beta program. You ask for it. So then they end up back in here complaining. Vicious circle.
in your case if NG upon install pushed bad firmware to you well at least you can't say it was your fault. Whereas on the other hand bad firmware usually is evident right away, not 3 weeks later.
- BigRuneApr 04, 2020Apprentice
Retired_Member wrote:
BigRune wrote:Well I purchased Orbi january '20 and it upgraded on setup. Suddenly starting to malfunction 3weeks in...
I dont understand the 'beta' discussion? Noone should be beta tester unless they participate in a beta program.
Orbi is just an old flawed product and I guess Netgear thinks all customers are potential beta testers.
My concept of the beta testers came about (imho) because of all the whinning in here. NG used to push all firmware. Then folks whined stated they wanted a choice. So now all NG pushes are the firmware that contains critical updates. Which means all other updates are at your own risk. User beware. Download a non critical update and you are automatically enrolled in the beta program. You ask for it. So then they end up back in here complaining. Vicious circle.
in your case if NG upon install pushed bad firmware to you well at least you can't say it was your fault. Whereas on the other hand bad firmware usually is evident right away, not 3 weeks later.
NG cloud solutions probably have something to do with the problems.... Remote variables... I'd like to see an architecture view on Orbi from NG.