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Forum Discussion
Orbi dropping internet connection 2-3 times a day
Over the last month my Orbi drops the wireless connection to the internet two or three times a day. To fix it I unplug the network cable coming from my cable company modem into the Orbi and plug it ...
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enableding Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
rtbinbend wrote:
Over the last month my Orbi drops the wireless connection to the internet two or three times a day. To fix it I unplug the network cable coming from my cable company modem into the Orbi and plug it back in and the connection is restored. I've bypassed the Orbi and tested the connection directly from my cable modem to a laptop and that connection doesn't drop at all.
My Orbi has the latest sw(V2.2.1.210), has one satellite connected.
Any tips or tricks to try?
The modem is an Arris TG2472
Router is running in Router Mode
Sat is about 30 ft away in roughly 3000 square foot house
I only have 1 neighbor that I get any WiFi signal
I have changed to channels 1 and 40
Using WPA2 PSK
I turned off Daisy Chain, went to 40 MHz only, and have IPv6 off as well.