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Forum Discussion
rtbinbend
Jan 29, 2019Tutor
Orbi dropping internet connection 2-3 times a day
Over the last month my Orbi drops the wireless connection to the internet two or three times a day. To fix it I unplug the network cable coming from my cable company modem into the Orbi and plug it ...
rtbinbend
Jan 29, 2019Tutor
The modem is an Arris TG2472
Router is running in Router Mode
Sat is about 30 ft away in roughly 3000 square foot house
I only have 1 neighbor that I get any WiFi signal
I have changed to channels 1 and 40
Using WPA2 PSK
I turned off Daisy Chain, went to 40 MHz only, and have IPv6 off as well.
FURRYe38
Jan 29, 2019Guru - Experienced User
Is your modem in bridge mode or router mode? You have a built in router in your modem.
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Let us know if your changes helps any...
rtbinbend wrote:
The modem is an Arris TG2472
Router is running in Router Mode
Sat is about 30 ft away in roughly 3000 square foot house
I only have 1 neighbor that I get any WiFi signal
I have changed to channels 1 and 40
Using WPA2 PSK
I turned off Daisy Chain, went to 40 MHz only, and have IPv6 off as well.