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Forum Discussion
Orbi dropping internet connection but seems to be only iphone and ipad
Base problem seems to be with iphone and ipad, but its a pile of crazy inconsistent things happening. This has been happening for at least a week, maybe 2. Most often I lose wifi connection to the ...
I think I understand what it is you're doing, but I have to ask....where/what does the ethernet in each of your rooms connect to?
In my experience with the Orbi I run it as a Router plus extender (Sats). Seems to work best. The total layout is ; modem, Orbi router, WIFI to Sat.
FYI....I don't do beta updates or tweaks to the settings. Much of the typical slow down across a household network can often be traced to the pipeline (your neighbors, time of day, etc.)
something else I noticed in your OP:..."There is no led ring lit on top. "
From my understanding, once the Orbi router and Sats connect / snych / and settle down, the led ring light will go OFF.
I have 7 rooms with ethernet wall outlets. I have a small wiring cabinet in the laundry room. Inside this cabinet is the xfinity router/modem with 3 available ethernet ports. An ethernet patch box with several ports to use to connect short ethernet cables to a panel that has the wires to go to each room. The switch box is plugged into one of the 3 ports on the xfinity box. The ethernet cable for the room where the Orbi base is plugged into the ethernet wall is plugged directly into the xfinity box.
Remember that as much as I can tell, other devices don’t seem to lose contact with the Orbi network, just the ipad and iphone however I did explain some other stuff with the light rings on the Orbi and other crazy inconsistencies I can’t make sense of.
Not being familar with the Xfinity router/modem setup, if you don't need the Xfinity router, I would get rid of it and let the Orbi be your sole router. This would may render the room ethernet connections useless. But the way the Orbi and its Sats are designed to work together you should have plenty of coverage.
How old are you ipad and iphone? I have a older Toshiba laptop (wifi) that sometimes will disconnect from the Sat. Usually only for a few moments. I write this off as technology and the different wifi adapters in use. Goof luck
Equipment needs to stay in current locations and the xfinity needs to stay for both internet and VOIP.
Iphone and ipad are current models