Orbi dropping internet connection finally resolved!

Shanwa,

Thanks for the comments.  I am experiencing the same problem.  I have Comcast/Xfinity which uses a modem/router (M/R).  Comcast set the M/R for bridge mode and I connected my Orbi.  It works beautifully for a while, but then experiences the same drops that you mentioned.  I've read over your comments, including the link that you provided, but I'm not clear on what I need to set in the Orbi. 

I think I'm at the point that you mentioned in the following statement:

"Now as it was my last day of the 30 day return policy for my Orbi, I figured I'd give it one last go. I configured my modem/router back to just a modem, this time setting my Orbi's MAC address for IP passthrough, and the Orbi back to Router mode, and BANG! I have stable service again!"

Comcast set my M/R up in bridge mode.  I assume that should mean that the M/R is acting as a modem.  In addition, the router information page shows the Orbi is in router mode.  I don't see any options, however, for setting the Orbi's MAC address for IP passthrough.  About the only setting that seems to be related is the one that specifies that the Orbi get the IP address dynamically from the ISP and that is checked.  I'm probably just overlooking it, but any help in locating the setting would be greatly appreciated.

Thanks,

Wayne