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Forum Discussion
Orbi dropping internet connection
My Internet keeps dropping especially the upload speed I rebooted the Orbi system twice and I also reset the router in the satellite and I'm still having the same issue I got the System On April 23, 2...
I am running v2.0.0.74 on both the RBR50 and the RBS50. These were purchased in July of this year, and until about three weeks ago, I had no issues. Now though, the Orbi router is dropping the internet connection every 2-3 days, forcing me to power cycle it to re-establish the connection. For the amount of money I paid to upgrade our WiFi, this is unacceptable, especially after only three months of use. I rely on the WiFi daily for an office, as well as the ability to run credit cards on a POS system that is WiFi only. I am not always around to reset the internet, which causes considerable frustration among my staff. We need something that "just works" and presently, Orbi does not.
I was sent a beta that worked relatively well (weekly disconnects versus daily), but now am back to at least every other day disconnects, and I'm about to throw the whole thing against the wall. Any new updates available? Please.
I have the same problem and I just listend to Leo LaPorte's "The Tech Guy" podcast where a caller was asking for help with exactly the same problem! In our household we had an interesting and often repeatable issue where my wife would pick up her Pixel 2 phone and that would knock out our WiFi and our connection to the internet on wired devices. I replaced the Orbi with an AC4000 router and it has been ROCK SOLID!
- I had a ton of trouble with mine for 4 or 5 months and then all of the sudden no more drops. My internet has been solid for a few months now. Only thing I changed was corrected the time on the router and started recording the logs so I could capture when it went offline but I have not had any trouble since.
This solution worked for me and others. This should be included in instructions or better yet automated through the software