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Orbi dropping internet
Hello - I have a RBR50 Orbi router and 1 satellite. I am based in New Jersey. I used to have Verizon TV and internet where the signal was coaxial. I setup Orbi in AP mode to work w/ Verizon router...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Has a factory reset and setup from scratch been performed since last FW update?
Hi - I reset my Orbi setup and it fixed the issue. thank you very much.
That was going to be my suggestion. When changing a router or remoming it and goint direct to the ONT, it is important to reboot or reset the Orbi router, if reset does not fix the problem. It's the same thing on a new install if dealing with a used Orbi router. Resetting it and rebooting the ISP modem/router eliminates those types of problems you experienced.
Glad you got it working. I know how frustrating it can be.
