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Forum Discussion
Orbi dropping wireless connections
Hi, I'm having problems with wireless clients being disconnected. It works for awhile and then the client is disconnected, and then it reconnects and disconnects and this goes on for awhile and ...
I seem to be having the same or very similar trouble. I have the RBK53 from Costco, firmware updated to 2.0.0.74 on the router and two satellites. Different clients will lose internet connection or drop wifi and reconnect. The devices that lose internet connectivity (laptops, echo dots, FireTV Sticks) would get it back when I would hard reboot or turn off the satellite units. Several of our Echo dots will randomly lose connectivity and give you the 'I'm having trouble understanding right now." or out of the blue you hear the dot tell you it's lost the network connection. I disabled the daisy chain option, have tried enabled the beamforming and MU-MIMO with no noticable effect. Finally Sunday night I turned off the two satellite units and haven't had a device stall since and it was a fairly frequent and frustrating situation beforehand. I hope this can get straightened out because otherwise I definitely feel I would need to return the kit.
Installed Orbi RBK50 with 2 satellites in August 2017 (4 months ago). Generally it solved my wifi coverage problems and the speeds have also improved. Lately, however the system has been randomly dropping wifi connections to android devices (we have 3 in our home) several times per day. Pressing Sync on the router and both satellites restors the connection for a shile. Firmware version V2.0.0.74.
JohnSibert wrote:Installed Orbi RBK50 with 2 satellites in August 2017 (4 months ago). Generally it solved my wifi coverage problems and the speeds have also improved. Lately, however the system has been randomly dropping wifi connections to android devices (we have 3 in our home) several times per day. Pressing Sync on the router and both satellites restors the connection for a shile. Firmware version V2.0.0.74.
Common issue. Been happening since 1.10.x, however Netgear says it's a Samsung problem (it's not, also affects Windows Surface Pro 2017's, Google Home's, Chromecasts and Echo devices at the same moments it affects the Samsung Android devices).
@TXGunLover wrote:
JohnSibert wrote:Installed Orbi RBK50 with 2 satellites in August 2017 (4 months ago). Generally it solved my wifi coverage problems and the speeds have also improved. Lately, however the system has been randomly dropping wifi connections to android devices (we have 3 in our home) several times per day. Pressing Sync on the router and both satellites restors the connection for a shile. Firmware version V2.0.0.74.
Common issue. Been happening since 1.10.x, however Netgear says it's a Samsung problem (it's not, also affects Windows Surface Pro 2017's, Google Home's, Chromecasts and Echo devices at the same moments it affects the Samsung Android devices).
Thanks for the info. The wifi is working fine for HP printer, Panasonic TV, and chromecast. The random android drops occur on 2 LG phones and 1 HTC tablet.