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Forum Discussion
TheCRV
Jun 08, 2017Initiate
Orbi dropping wireless, now rebooting itself. I am SO SICK OF THIS!
I am an IT Professional and I have bought this Orbi RBK50 system for my home network, since my family and I have recently moved into a 3600 sq ft house.
This system has been nothing but trouble...
TheCRV
Jun 09, 2017Initiate
I am not exactly sure if the wired client disconnects when it reboots (I only have one wired client at this time), although I am pretty sure that it does, as after the reboot I see it getting an IP address in the Orbi's log. I have not checked the light at the back of the router during a reboot, although the light on top of it goes through all of the changes it does when it is manually rebooted.
Right after posting my rant, I decided to do a factory reset, and it appears that it has stopped rebooting (for now). It is actually operating pretty well, despite kicking Android clients of multiple times per hour. đ
This is completely unacceptable. I may just have to go with an rma. However, what will Netgear do if the rma fails? I have a feeling that in certain RF situations, Orbi will not work. For instance, I have a fairly large piece of land, however there is one neighbor that is within about 100' of me. This neighbor is blasting around 10 (!) 2.4GHz SSID's covering all available channels from his house (I would imagine his throughput is terrible). It so happens that when I am in the rooms of my house which are closest to his house, I get more disconnections.
ikjadoon
Jun 09, 2017Star
Sweet! I'm glad it's working.
Right, if it's getting a new IP assigned, it looks like it's actually rebooting.
If the RMA fails? Well, Retired_Member has recieved RMA'd replacements which still kick his clients off, so he's investigating for Netgear to offer him a refund.
- peteytestingJun 09, 2017Hero
yup all good as long as the process has been followed and the end result is unsatisfactory in sure he will get a refund , if things dont go right send me a message and i will see if i can help further with the rma process
pete