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Forum Discussion

ydes's avatar
ydes
Aspirant
Sep 29, 2019

Orbi drops interernet connection

Hello   I have an rbk53 (firmware V2.3.5.30) connected to a Genexis Hybrid modem (FTTH). From my PCs/Devices I experience disconnections to the internet, 2-3 times a day. The Genexis shows that it...
Troubleshooting
ydes's avatar
ydes
Aspirant
Sep 30, 2019
Before doing a factory reset, Is there a way to backup my settings and restore them? For example I have enabled circle,I prefer not to configure again all devices.

Thanks
Ydes
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 30, 2019

Yes. Under Administration/Backup. 


Please factory reset and setup from scratch first and test the problem before applying the back up configuration.