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Forum Discussion
dbtz
Jul 29, 2020Aspirant
ORBI drops internet at end of COD Modern Warfare Matches
Hi, My Orbi drops internet connection fairly regularly after the conclusion of Modern Warfare matches when the game is loading me back into the lobby to start another match. I've upgraded firmwa...
FURRYe38
Jul 29, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the a PC or console gaming device?
- dbtzJul 30, 2020Aspirant
FURRYe38 wrote:What Firmware version is currently loaded? 2.5.1.16
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Mfr: Hitron Technologies Model: E31N2V1 DOCSIS 3.1 eMTA ISP: Spectrum Cable
Is the a PC or console gaming device? PC
Additionally tried last night adjusting wan_lease based on KB article on this forum to 1200. That had no effect on stopping the problem.
I've pasted the log entry that was captured at the time intertent connection was dropped. I can't say this log entry was a cause or result of the lost connection as this message often differs between a DoS log entry versus a Nat delete or add log entry.
[UPnP set event: add_nat_rule] from source 192.168.1.9, Wednesday, July 29, 2020 23:56:54
Thanks.
- FURRYe38Jul 30, 2020Guru - Experienced User
Does this only happen with this one game?
Do you have a nother PC that you can test with by chance?
I don't see this when I had my RBK50 online last week, though I play on xbox.
Do you have any Armor, Circle or IPv6 enabled on the RBR?
Sounds like there maybe a problem between game, RBR and modem.
- dbtzAug 03, 2020Aspirant
FURRYe38 wrote:Does this only happen with this one game? No, problem occurs with with other titles such as Company of Heroes 2. The pattern is the same, after match completes returning to lobby sometimes the router would lose the internet connection.
Do you have a nother PC that you can test with by chance? Yes, same thing happens on other PC's as well.
I don't see this when I had my RBK50 online last week, though I play on xbox.
Do you have any Armor, Circle or IPv6 enabled on the RBR? No armor, IPv6 is enable but i troubleshooted this setting on/off, no effect on solving problem.
Sounds like there maybe a problem between game, RBR and modem.
Additional, per the log entry i provided last time, I took a shot at disabling UPnP. This definitely solved the problem. I am 4 days plus of nightly gaming into the change and not a single disconnect. It begs the question what value this feature provides when all my devices in home work without enabling this setting?