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Forum Discussion
ORBI drops internet at end of COD Modern Warfare Matches
Hi, My Orbi drops internet connection fairly regularly after the conclusion of Modern Warfare matches when the game is loading me back into the lobby to start another match. I've upgraded firmwa...
FURRYe38 wrote:What Firmware version is currently loaded? 2.5.1.16
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Mfr: Hitron Technologies Model: E31N2V1 DOCSIS 3.1 eMTA ISP: Spectrum Cable
Is the a PC or console gaming device? PC
Additionally tried last night adjusting wan_lease based on KB article on this forum to 1200. That had no effect on stopping the problem.
I've pasted the log entry that was captured at the time intertent connection was dropped. I can't say this log entry was a cause or result of the lost connection as this message often differs between a DoS log entry versus a Nat delete or add log entry.
[UPnP set event: add_nat_rule] from source 192.168.1.9, Wednesday, July 29, 2020 23:56:54
Thanks.
Does this only happen with this one game?
Do you have a nother PC that you can test with by chance?
I don't see this when I had my RBK50 online last week, though I play on xbox.
Do you have any Armor, Circle or IPv6 enabled on the RBR?
Sounds like there maybe a problem between game, RBR and modem.
FURRYe38 wrote:Does this only happen with this one game? No, problem occurs with with other titles such as Company of Heroes 2. The pattern is the same, after match completes returning to lobby sometimes the router would lose the internet connection.
Do you have a nother PC that you can test with by chance? Yes, same thing happens on other PC's as well.
I don't see this when I had my RBK50 online last week, though I play on xbox.
Do you have any Armor, Circle or IPv6 enabled on the RBR? No armor, IPv6 is enable but i troubleshooted this setting on/off, no effect on solving problem.
Sounds like there maybe a problem between game, RBR and modem.
Additional, per the log entry i provided last time, I took a shot at disabling UPnP. This definitely solved the problem. I am 4 days plus of nightly gaming into the change and not a single disconnect. It begs the question what value this feature provides when all my devices in home work without enabling this setting?
dbtz wrote:
........ It begs the question what value this feature provides when all my devices in home work without enabling this setting?If your devices work correctly without UPnP then you should be fine without it enabled. You probably can disable UPnP in the PC or the game box instead of doing this in Orbi.
UPnP is used by some devices to automatically recognize other devices in the network, as an example a media player to find all storage devices your network by name so that you can select a storage device directly without the need to provide the specific address of the storage device to the media player.
Sounds like something in uPnP and ports on your PC is getting hosed up with this enabled. I've always used uPnP with my two game consoles and NAT Filter set to OPEN and have never had any problems. NAT Filter set to Secure as well.
As meantioned if you don't see any other problems with uPnP, then disable it. If you notice some device connections are being problematic, then try to re-enable it to test. Or set up a manual Port Forward configuration for the device having problem, if needed.
You might try Voxels FW as well later on if you feel so inclinded:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you.
dbtz wrote:
FURRYe38 wrote:Does this only happen with this one game? No, problem occurs with with other titles such as Company of Heroes 2. The pattern is the same, after match completes returning to lobby sometimes the router would lose the internet connection.
Do you have a nother PC that you can test with by chance? Yes, same thing happens on other PC's as well.
I don't see this when I had my RBK50 online last week, though I play on xbox.
Do you have any Armor, Circle or IPv6 enabled on the RBR? No armor, IPv6 is enable but i troubleshooted this setting on/off, no effect on solving problem.
Sounds like there maybe a problem between game, RBR and modem.
Additional, per the log entry i provided last time, I took a shot at disabling UPnP. This definitely solved the problem. I am 4 days plus of nightly gaming into the change and not a single disconnect. It begs the question what value this feature provides when all my devices in home work without enabling this setting?
