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Forum Discussion
Orbi drops Internet Connection 10 to 30 times a day
Just moved to Tennessee the end of August and part of the move was leaving Frontier fiber for a Spectrum cable modem. I had no issues when on the Frontier fiber. I have an Arris TM-1602 modem f...
Have the ISP check the signal and line quality UP to the modem. Have the ISP ensure the modem is provisioned well,
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
If this was working well before you changed ISP, then you need to keep in contact with the ISP.
Orbi:
Has a power off for 1 minute then back on been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update?