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Forum Discussion
Orbi drops Internet Connection
I recently purchased and installed the Orbi RBR50 mesh wifi system with 2 sats and it works GREAT! Until it drops the internet connection repetedly. It does this about every 2 hours and comes back ...
Hello dsturdevant
Have you tried moving the satellites in the home to different locations to find the best connection. and as juniormint88 said make sure you are on the latest firmware.
DarrenM
The latest firmare is installed and the sats have been tested in 4 different locations in a 1,700 sq. ft. two story home. The issue occured once more after the final sat replacement but hasn't happened since. It's been 2 days so.....
Well, hate to do it, but i have to return Orbi back to Costco. Thank goodness that you can return anytime. I tried one more time last night to upgrade to the latest firmware and did a hard reset. Woke up this morning the router was down. Back to my working Asus AC 5300. Netgear: when you get this beta product working (stays online, works with nest cameras and you can enable ALL features such as MIMO and beamforming) I will be back. Tired of companies launching products before they are ready.
I have the same problem and have the newest firmware, what to do?
Not much we can do for now other than combination of various temperory manual workarounds like reduce 2.5GHz power, turn off beamforming, switch channels etc.. we are at the mercy of Netgear Engineering and they are quite aware of all these issues but they don't have an answer yet hopefully we will get lucky and a Firmware in the next few release will stabilize and resolve majority of annoying issues... Just hang on bit longer there is no magic formula for wifi takes time to refine and polish!
