NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dsturdevant
Jan 13, 2017Guide
Orbi drops Internet Connection
I recently purchased and installed the Orbi RBR50 mesh wifi system with 2 sats and it works GREAT! Until it drops the internet connection repetedly. It does this about every 2 hours and comes back ...
russcruz77
Mar 27, 2017Initiate
Just bought the orbi from costco. I was able to setup and wifi working great, but internet keeps dropping conections. I had to reset factory settings 3 times! I had charter come to the house twice already.
I noticed the internet drops when I try to set my devices to the network. ex: wemo light switch...
What should I do? I've on the phone waiting over 2 hours to get customer support.
Please help.
- JMU1998Mar 27, 2017Luminary
Make sure you have updated both base and satellite to latest firmware, out of box it may have old version on it.
- bentcarhoodMay 14, 2017Initiate
Come on NetGear. This is ridiculous. My router is getting worse; losing internet every night now. Having to reboot every morning when I wake up.
Folks, please don't highjack this thread and talk about radio issues. This has nothing to do with radio issues. It's about the router losing it's WAN connection to the internet.