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Forum Discussion
Orbi drops Internet Connection
I recently purchased and installed the Orbi RBR50 mesh wifi system with 2 sats and it works GREAT! Until it drops the internet connection repetedly. It does this about every 2 hours and comes back ...
Internet/WAN disconnects are still happening with the latest firmware (1.10.1.2) (Orbi in router mode). I can more or less force the issue by simply running a speedtest several times from different locations in my house (I use https://www.bredbandskollen.se to test my speed)
I have tried several betas (and official releases) and the only version that solves my WAN issues is an old beta. I installed a later beta but it was extremly unstable and I decided to revert to the old beta again (in order to keep the peace with my kids). The problem now is the autoupdate feature... (I can't keep the beta installed that long). Catch 22 situation sorta.
I bought this kit in Januari and reported the WAN problem after a few days of usage. It seems to be a very difficult problem to solve as we are soon in June. I'm sure Netgears doing all they can and that they have this issue on a priority list and in a planned release sprint at some point in time. For me this is a DOA product as I haven't been able to use it as intended since start. I like the Orbi when it works but I can't rely on reinstalling old betas in order to enjoy it.
I just got the new beta a couple of days ago and it's sad to say it's worst than the last firmware 1.10.1.2. I have been losing connection more often than before and my Orbi router has rebooted 2 times within an hour. OMG this thing is terrible.