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Forum Discussion
Orbi drops Internet Connection
I recently purchased and installed the Orbi RBR50 mesh wifi system with 2 sats and it works GREAT! Until it drops the internet connection repetedly. It does this about every 2 hours and comes back ...
Hey DarrenM, are Engineers working on the backhaul dropping issue? The true cause of all these drops.
For past 2days, the orbi has been losing WAN connection. I called my ISP and it said that the router (orbi) is trying to get the DHCP address but it is on a Fixed IP address.
BTW. the ORBI Router and satelitte is on version V1.10.1.2
attached is the log. oh yes. when i tried to click on the "Send Log", it state that "If you want to send an e-mail notice, turn on e-mail notification on the E-mail screen." I tried looking for this email notification but i cant find any on the menu. sigh. Please at least put a navigation on how to find the email notification!
===== log =========
[DHCP IP: 192.168.68.92] to MAC address 2c:f0:a2:31:41:41, Thursday, June 08, 2017 23:17:45
[UPnP set event: add_nat_rule] from source 192.168.68.69, Thursday, June 08, 2017 23:16:06
[DHCP IP: 192.168.68.129] to MAC address b8:e8:56:4f:96:b4, Thursday, June 08, 2017 23:15:44
[DHCP IP: 192.168.68.129] to MAC address b8:e8:56:4f:96:b4, Thursday, June 08, 2017 23:15:44
[DHCP IP: 192.168.68.123] to MAC address 90:b2:1f:42:ac:d0, Thursday, June 08, 2017 23:14:46
[DHCP IP: 192.168.68.116] to MAC address 48:bf:6b:5a:c5:c7, Thursday, June 08, 2017 23:14:15
[DHCP IP: 192.168.68.116] to MAC address 48:bf:6b:5a:c5:c7, Thursday, June 08, 2017 23:14:15
[admin login] from source 192.168.68.115, Thursday, June 08, 2017 23:13:01
[admin login] from source 192.168.68.115, Thursday, June 08, 2017 23:12:51
[admin login] from source 192.168.68.115, Thursday, June 08, 2017 23:12:33
[DHCP IP: 192.168.68.115] to MAC address 60:a4:4c:ce:43:3e, Thursday, June 08, 2017 23:12:01
[DHCP IP: 192.168.68.115] to MAC address 60:a4:4c:ce:43:3e, Thursday, June 08, 2017 23:12:00
[DHCP IP: 192.168.68.115] to MAC address 60:a4:4c:ce:43:3e, Thursday, June 08, 2017 23:11:59
[UPnP set event: add_nat_rule] from source 192.168.68.65, Thursday, June 08, 2017 23:11:56
[DHCP IP: 192.168.68.129] to MAC address b8:e8:56:4f:96:b4, Thursday, June 08, 2017 23:10:46
[DHCP IP: 192.168.68.129] to MAC address b8:e8:56:4f:96:b4, Thursday, June 08, 2017 23:10:44
[DHCP IP: 192.168.68.116] to MAC address 48:bf:6b:5a:c5:c7, Thursday, June 08, 2017 23:10:30
[DHCP IP: 192.168.68.91] to MAC address 54:27:58:7e:af:c4, Thursday, June 08, 2017 23:09:52
[DHCP IP: 192.168.68.91] to MAC address 54:27:58:7e:af:c4, Thursday, June 08, 2017 23:09:31
[DHCP IP: 192.168.68.129] to MAC address b8:e8:56:4f:96:b4, Thursday, June 08, 2017 23:05:45
[DHCP IP: 192.168.68.129] to MAC address b8:e8:56:4f:96:b4, Thursday, June 08, 2017 23:05:44
[UPnP set event: add_nat_rule] from source 192.168.68.68, Thursday, June 08, 2017 23:04:57
[DHCP IP: 192.168.68.112] to MAC address d0:4f:7e:69:ea:9f, Thursday, June 08, 2017 23:03:31
[DHCP IP: 192.168.68.119] to MAC address d0:4f:7e:67:4d:9f, Thursday, June 08, 2017 23:03:28
[UPnP set event: add_nat_rule] from source 192.168.68.64, Thursday, June 08, 2017 23:03:16
[Time synchronized with NTP server] Thursday, June 08, 2017 23:02:51
[DHCP IP: 192.168.68.90] to MAC address 9c:3d:cf:f8:6a:dd, Thursday, June 08, 2017 23:02:42
[DHCP IP: 192.168.68.90] to MAC address 9c:3d:cf:f8:6a:dd, Thursday, June 08, 2017 23:02:40
[DHCP IP: 192.168.68.103] to MAC address dc:86:d8:f2:cc:77, Thursday, June 08, 2017 23:02:35
[DHCP IP: 192.168.68.116] to MAC address 48:bf:6b:5a:c5:c7, Thursday, June 08, 2017 23:02:29
[DHCP IP: 192.168.68.116] to MAC address 48:bf:6b:5a:c5:c7, Thursday, June 08, 2017 23:02:29
[UPnP set event: add_nat_rule] from source 192.168.68.251, Thursday, June 08, 2017 23:02:11
[Dynamic DNS] host name 103.224.164.166 registeration failure, Thursday, June 08, 2017 23:02:04
[Internet connected] IP address: 103.224.164.166, Thursday, June 08, 2017 23:02:03
[Initialized, firmware version: V1.10.1.2] Thursday, June 08, 2017 23:01:58
===========================
This is as much log i could get after i rebooted the system and it was able to obtain the IP address from the ISP.
Why is the ORBI giving so much of problem!
I should have stuck to the R6200 or move on to another type of mesh system.
regards
chris