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Forum Discussion
Orbi drops Internet Connection
I recently purchased and installed the Orbi RBR50 mesh wifi system with 2 sats and it works GREAT! Until it drops the internet connection repetedly. It does this about every 2 hours and comes back ...
Orbi uses 192.168.1.X for its LAN by default, but will change to 10.0.0.X if it senses that the WAN address is 192.168.1.X.
You said you are using an Exede satellite modem. It sounds like the Exede modem might be acting as a router and assigning a 192.168.1.X address to Orbi. You don't want two routers.
You should either:
1. Set your Exede modem into "bridged mode" so it does not routing and does note assign IP addresses, or
2. Set Orbi into Access Point mode.
Number 1 might not be possible.
Number 2 is easiest.
Also make sure if the Exede box has WiFi that you turn the OFF WiFi on the Exede.
Regardless, it is odd that Orbi's address would change.
Thanks - tried turning off WIFI on Exede when the Geek Squad tech was here and didn't help, but not sure on the Orbi Access Point setting - will need to check as well Bridged Mode on Exede.