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Forum Discussion
dsturdevant
Jan 13, 2017Guide
Orbi drops Internet Connection
I recently purchased and installed the Orbi RBR50 mesh wifi system with 2 sats and it works GREAT! Until it drops the internet connection repetedly. It does this about every 2 hours and comes back ...
Jobenw11
Apr 01, 2018Aspirant
I am having the same issue. I just purchased the Orbi yesterday and have had it 15 and have already had to spend 6 if that troubleshooting the thing. I finally get ahold of support and they have me do the steps I had already gotten from the forums to do and it still isn’t working. Next she wanted to transfer me to another department to walk me through getting a beta software for it. For $400 I shouldn’t have to be going through this much crap to get the device to work. Needless to say I am taking it back to the store and purchasing a different router if this is the quality of product that Netgear puts out I will not be purchasing anything of theirs in the foreseeable future