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Forum Discussion
jsubscriptions
Aug 06, 2018Aspirant
Orbi drops random devices on wifi and wired connection
I have had this Orbi since Feb.2018. It worked great for a few months. Since early July it started randomly dropping devices (wired or wireless). There is no particular device that is always dropped....
FURRYe38
Aug 06, 2018Guru - Experienced User
Any network switches in the mix? If so, what is the Mfr and model# of the switch?
"Any Wifi Neighbors near by? If so, how many? ...of course. I live in a SF house in the city, not in the middle of a forest!!! :-)"
How many?
What channels are they using?
If you live in the city and have many wifi neighbors near by, you maybe seeing some wifi congestion. Where theres many wifi neighbors and there crouding up channels 1, 6 or 11.
One thing you can try, turn OFF the satellite and run just the router for now. Go into Advanced tab/Advanced settings/Wireless settings. Turn down the power from 100% to lets try 50% or 75%. Pick channel 1, 6 or 11, which ever has the least nieghbors using it. Save with 5Ghz channels. Set channel width to 40Mhz only on the Basic/Wireless settings page. Set WPA2 and AES only. Keep MIMO, Daisy Chain and Fast Roaming disabled. Save settings and reboot the router.
jsubscriptions
Aug 06, 2018Aspirant
Thank you for these suggestions. I will try them and post back here in about week.