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Forum Discussion
Orbi drops random devices on wifi and wired connection
I have had this Orbi since Feb.2018. It worked great for a few months. Since early July it started randomly dropping devices (wired or wireless). There is no particular device that is always dropped....
Exact same issues going on here, tried all the fixes said in this thread. Internet works without issues when the Orbi system is disconnected and the computer is hardwired to my cable router. Ran across someone in here that said their RBW30 plug in satellite was causing the issue (my issues began after the purchase of that, but also coincided with a move - also of note, I had zero issues before the upgrade to v2.1.4.16). The cable company even brought out a new router (Arris TM822) so there would be no conflict with my old cable wireless router and no need for AP mode (Orbi is now the only wireless source). I ran a test to determine what channels are most used in my neighborhood and set to the best channels as recommended by my MAC. I did a full factory reset today (for the 3rd time) but set everything up via desktop instead of the orbi app. All the items suggested in here to disable are now defaults after the reset today so I did not need to disable them. I have also unplugged my RBW30 for now. Any other suggestions would be greatly appreciated!
Have a MAC computer, Arris TM822 cable/phone modem, RBR50 router, 2 RBS50 satelittes and a RBW30 plug in satellite. Speeds are perfect, no issues other than the Orbi dropping wifi on and off all day, and always around 9:30pm at night. Have to do multiple power resets a day over the last week. I have had this Orbi system since Nov. 2016 (AC3000) and had zero issues until this June!
I have been fighting random drops from wifi and the satellite connecting at 2.4Ghz for some time. After reading many posts here and trying many different "fixes" (None of which worked) it finally dawned on me this never happened with the previous firmware version. So, I manually downgraded my satellite and router to 2.1.4.10. Ureka, problems solved.
I've had my Orbi system for about 1.5 years. The firmware has been revised many times during that time period. To me, it is shocking how many issues Netgear has had with this product. They have been in this business for decades - which was one of the reasons I chose the Orbi over newer start-up mesh network vendors. Apparently that was poor reasoning. Saying I'm disappointed is an understatement.