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Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
JMU1998
Feb 02, 2017Luminary
I saw a few posts from moderator in other threads that Netgear Engineering is aware of the iOS wifi drop issues. hopefully a Firmware fix is in the works it is very frustrating.
- thebishopFeb 03, 2017Apprentice
That's great to hear, thanks - unfortunately it also seems to drop on macOS based laptops, not only iOS devices.
If anyone from Netgear reads this, I have it quite reproducble (at least on iOS) and would be able to help troubleshoot if you need it.