NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
theno
Feb 03, 2017Aspirant
Check this out as i was reading threat i found this. This guy Named seanrkelly71 on community fixed it.
You can try this out.
Firstly know that I had been experiencing pretty much every major issue reported on this site. iOS drops, satellite disconnects and internet dropouts. If have no idea which of the following sorted it for me, but my setup has been rock-solid for several days now instead of several issues every day.
1. I ordered replacement router and satellite (told Amazon that the kit I had was deffective)
2. Turned down the power output for 2.4Ghz to 50%
3. Turned off Sky Q (satellite TV distribution for the home in the UK) wireless mesh network (operates at 2.4 and 5 Ghz bands)
Remember as well that when setting up Orbi to the internet via a PPPoE connection, to change the Connection mode to 'Always On' as default is 'Dial on Demand' and you will see disconnects if left like that.
thebishop
Feb 03, 2017Apprentice
I don't think it is a hardware issue, but rather a software issue with the Orbis firmware - and I don't live in the UK and have that cable thingie... ;-)
Perhaps it can be a software problem switching between 2.4 and 5 bands, but as I encounter this when sitting still with perfect rock solid signal, it sounds a bit unlikely at least... I am thinking of turing off the sattelite though to see if it is switching between main and sattelite that is the problem.