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Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
thebishop
Feb 03, 2017Apprentice
Unfortunately the screenshots doesnt show up in Safari or Chrome?
Good to hear of someone without the disconnects, perhaps it is the placement then... How close are your sattelite from the router?
anschmid
Feb 03, 2017Apprentice
Strange I use Safari and see both screenshots in the forum?
Re the distance between my Orbi router and satellite is about 10m with two concret walls in between. I get about a 300 Mbps download/upload speed from a Macbook Pro connected to the Orbi satellite. Since my Internet is a 1 Gbps fibre this must be the backhaul link maximum of the Orbi system.
- TheEtherFeb 04, 2017Guru
If you upload images directly to Netgear's forum, then there is a delay before others can see it. The moderators have to approve the image for display.
You can, instead, upload the image to an image hosting site and then inline the image using the following HTML:
<img src="<imageURL>">
Replace <imageURL> with the URL to your image. You have to use the HTML editor mode instead of Rich Text.
I can see your image, but it's virtually unreadable. You should post a bigger picture.
- anschmidFeb 04, 2017Apprentice
Ok got it. I can't edit my previous post now so let me re-post the pictures in LARGE.
Basic - Wireless:
Advanced - Wireless Settings:
- thebishopFeb 05, 2017Apprentice
Thanks anschmid - I have the exact same settings except for MU-MIMO and implicit beamforming (which are off by default from the factory, I did enable them initially just as you, but then disabled them when I had the disconnects so now they are back to factory defaults again).
Best way to reproduce is just to view a streaming movie from e.g. HBO Nordic - WiFi connection will be lost within 20 minutes as clockwork, at least once.