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Forum Discussion

thebishop's avatar
thebishop
Apprentice
Feb 01, 2017
Solved

Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently

Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line).   I generally have "5 bars" of Wifi on al...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

Tingyunliu's avatar
Tingyunliu
Star
Feb 17, 2017
I agree this is caused by Orbi as I didn't see the issue with my previous AirPort Extreme.

It just happened to me while typing. iPhone pop up a window and ask "please select a wifi". iPhone show no wifi, LTE only. But my wifi is in the "please select a wifi" window. Selected it, immediately, everything back to normal, and it shows full wifi signal strength. Speed test 100M+. But why did that happen????

I reset the whole network setting on my iPhone. So it did not work...