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Solved
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
It can be due to a number of different factors:
- Placement of main/sattelite devices and how they interact for roaming between the devices (the placement could possibly matter if this firmware logic is non-robust)
- Problems in handling specific clients (e.g. 2.4 vs 5GHz bands, whether using multiple streams etc)
- Any other differences in configuration and setup that would make the software to use a different logic path (software systems are complex, so it could be for a wide range of reasons)
- Actual differences in hardware
So those who are unaffected could have different placements, different clients, different configuration, ... The only way to know for sure is to reproduce and capture relevant logs and then have Engineering analyze it.
As noted by someone else, all my devices were rock solid with the old Apple Time Capsule wifi as well as with a Huawei B593 wifi previously, so obviously it is an issue with the Orbi system.
To thebishop, thanks a lot. It's very clear to me now.