NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

thebishop's avatar
thebishop
Apprentice
Feb 01, 2017
Solved

Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently

Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line).   I generally have "5 bars" of Wifi on al...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

rivets's avatar
rivets
Apprentice
Apr 22, 2017

IPad and iPhone dropping connections randomly and had a lot of battery drain due to repeated reconnecting but this is also random. But streamed from iPad over airplay to Apple TV for 2+ hours last night without any glitches at all which is much better than with previous wifi set up. All very strange. Never had this kind of problem on any other wifi setup anywhere so definitely an Orbi problem of some kind. 

 

I'm using the latest firmware.