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Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Lovingbenji,
It doesn't matter if they are 1m or 100m away, or even if the satellite is unplugged. The backhaul signal from the router going to the satellite constantly drops. You can watch it if you install something like Wi-Fi analyzer or inssider.
I am afraid that it is a hardware issue which is why it's not neing addressed. Support remoted in to my computer and tried to blame the signal drop on "network congestion" from neighbors (I only have 4 whose wifi I can see). You could put the orbi in the middle of the woods and it would still drop the backhaul. Very frustrating
It doesn't matter if they are 1m or 100m away, or even if the satellite is unplugged. The backhaul signal from the router going to the satellite constantly drops. You can watch it if you install something like Wi-Fi analyzer or inssider.
I am afraid that it is a hardware issue which is why it's not neing addressed. Support remoted in to my computer and tried to blame the signal drop on "network congestion" from neighbors (I only have 4 whose wifi I can see). You could put the orbi in the middle of the woods and it would still drop the backhaul. Very frustrating
RE: BobertSaget "You can watch it if you install something like Wi-Fi analyzer or inssider."
Not seeing that in my setup. Running both Wireshark and Wi-Fi analyzer. Backhaul is being done in the upper bands I believe (149-165) and there is nothing else on those freq. in my location. My 5GHz (Client radio/SSID) is statically assigned to 44GHz and the only other signals there are at less than 30% compared to my 88% on Wi-Fi analyzer.
I also added DHCP reservations for the satellites so that they are always at the same IP to easily log into (although not much help since the attached devices table/page is no longer working on the satellites)
The only thing of note is that I performed a hard and soft reset (Power off > on/reset button and power on/reset button, on my router and both satellites before manually reinstalling 1.10.1.2 and reloaded my backed up config). I also generated a new link pwd and used the sync buttons.
Just putting thoughts out there, not sure if any of it will help.
wchp thanks for your advices, I'll try a hard reset / complete re-installation
Whaou
Kind of annoying if this is an hardware issue :-(
What I don't understand is that my other WiFi devices work very well at the satellite location, it's only that, from time to time, the stallelite disconnects for no reason ..
I am starting to be a bit upset by those "mesh" stuff, it is really not very stable imo
RE: lovingbenji "I am starting to be a bit upset by those "mesh" stuff, it is really not very stable IMO"
I used eero for a year and have also tried Google WiFi, but with both, I lost WiFi if my service provider was down (cloud based) which didn't work well with a smart home. But I had the coverage I needed to "reach" everything (albeit slower than an R6900)
I also concurrently ran the R6900 for my work devices where I needed high throughput.
This meant choosing the network I wanted based on service requirements. A PITB
The single Orbi router is almost as good as a R6700 and when the satellites are on give me the reach of the other true mesh network devices (Orbi is really hub and spoke, not mesh). This means a single SSID for both freqs and reaches everywhere.
The other competitor's devices continue to evolve but have a little more time at their backs and have been sorting things out longer.
I believe the Orbi will get there in the not so distant future. I am seeing this as more of a hickup than anything else (a painful one though).
If Netgear would just roll out a 1.11.x.x which was really 1.8.x.x with a "Do Not Auto upgrade" I would be happy as things were mostly working pretty well until this 1.10 release.
If I could make a wish... The R6700 firmware/interface on the RBR50 so I had more granular control over the WiFi!
Problem solved. Apply "Enable MU-MIMO" under the (Advanced-->Advanced Setup-->Wireless Settings) tab.
Hello goswh
Send me a Pm if you are interested in the beta.
DarrenM
