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Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Lovingbenji,
It doesn't matter if they are 1m or 100m away, or even if the satellite is unplugged. The backhaul signal from the router going to the satellite constantly drops. You can watch it if you install something like Wi-Fi analyzer or inssider.
I am afraid that it is a hardware issue which is why it's not neing addressed. Support remoted in to my computer and tried to blame the signal drop on "network congestion" from neighbors (I only have 4 whose wifi I can see). You could put the orbi in the middle of the woods and it would still drop the backhaul. Very frustrating
It doesn't matter if they are 1m or 100m away, or even if the satellite is unplugged. The backhaul signal from the router going to the satellite constantly drops. You can watch it if you install something like Wi-Fi analyzer or inssider.
I am afraid that it is a hardware issue which is why it's not neing addressed. Support remoted in to my computer and tried to blame the signal drop on "network congestion" from neighbors (I only have 4 whose wifi I can see). You could put the orbi in the middle of the woods and it would still drop the backhaul. Very frustrating
RE: BobertSaget "You can watch it if you install something like Wi-Fi analyzer or inssider."
Not seeing that in my setup. Running both Wireshark and Wi-Fi analyzer. Backhaul is being done in the upper bands I believe (149-165) and there is nothing else on those freq. in my location. My 5GHz (Client radio/SSID) is statically assigned to 44GHz and the only other signals there are at less than 30% compared to my 88% on Wi-Fi analyzer.
I also added DHCP reservations for the satellites so that they are always at the same IP to easily log into (although not much help since the attached devices table/page is no longer working on the satellites)
The only thing of note is that I performed a hard and soft reset (Power off > on/reset button and power on/reset button, on my router and both satellites before manually reinstalling 1.10.1.2 and reloaded my backed up config). I also generated a new link pwd and used the sync buttons.
Just putting thoughts out there, not sure if any of it will help.
wchp thanks for your advices, I'll try a hard reset / complete re-installation