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Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Yes it is all devices not just Apple devices. The actual connection is dropping on all of them, some devices just take longer to reconnect which makes it noticeable.
While we wait for Netgear to sort this out I have put my backup router into service.
Below is the signal graph for the Orbi RBR/S50 (L8-Holyoke) and the R6900 (TwoAchers) behind it.
Thank you, Retired_Member, for confirming that. Combined, these threads are nearly 700 messages on this issue.
https://community.netgear.com/t5/Orbi/Intermittent-internet-connectivity-outage-with-Orbi/m-p/1148009 = 218 messages
https://community.netgear.com/t5/Orbi/Update-V1-9-1-12-Netgear-officially-announcing-Improvement-in/m-p/1274790 = 199 messages
https://community.netgear.com/t5/Orbi/Almost-officially-done-with-Netgear-Orbi-and-their-support-due/m-p/1215411 = 127 messages
https://community.netgear.com/t5/Orbi/Orbi-drops-wifi-for-iPad-Pro-iPhone-7-and-Macbook-Pro/td-p/1220137 = 82 messages
https://community.netgear.com/t5/Orbi/Orbi-disconnecting-continously/m-p/1248199#M5311 = 61 messages
DrCal: thank you for the update. That's frustrating; I hope they are updating all Orbi packages affected by this issue.
It may be helpful to Netgear and users of these forums to report specific devices and software/ firmare versions that are having problems, and non-default Orbi router settings, to aid in troubleshooting. I'm pretty new here, but it appears from the specifics some have reported that Apple and Nest products are frequently noted, and miscellaneous other IoT devices also seem to be disproportionately affected. There is a ton of info on discussion forums for these products about wifi problems they are having with routers of various kinds, and in some cases solution are noted. In the case of Apple OS X, the latest OS update seems to have helped many (I'm at OS X Sierra 10.12.5 not having any problems at all). OS X 10.10.x was notorious for behaving badly with non-Apple wifi, for example, and I'm not sure 10.11.x was much better in that regard. Now that Apple seems to be heading for the exits with their router business (too bad, they were good routers, and of course they worked well with Apple devices), many Airport Extreme users are moving to other routers, and these issues seem to be getting more attention.
