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Solved
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Yes it is all devices not just Apple devices. The actual connection is dropping on all of them, some devices just take longer to reconnect which makes it noticeable.
Thank you, Retired_Member, for confirming that. Combined, these threads are nearly 700 messages on this issue.
https://community.netgear.com/t5/Orbi/Intermittent-internet-connectivity-outage-with-Orbi/m-p/1148009 = 218 messages
https://community.netgear.com/t5/Orbi/Update-V1-9-1-12-Netgear-officially-announcing-Improvement-in/m-p/1274790 = 199 messages
https://community.netgear.com/t5/Orbi/Almost-officially-done-with-Netgear-Orbi-and-their-support-due/m-p/1215411 = 127 messages
https://community.netgear.com/t5/Orbi/Orbi-drops-wifi-for-iPad-Pro-iPhone-7-and-Macbook-Pro/td-p/1220137 = 82 messages
https://community.netgear.com/t5/Orbi/Orbi-disconnecting-continously/m-p/1248199#M5311 = 61 messages
DrCal: thank you for the update. That's frustrating; I hope they are updating all Orbi packages affected by this issue.