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Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Retired_Member
Jun 04, 2017ikjadoon I completely agree. Complaints of these exact issues go back over 9 months! We really are held hostage due to Netgear's pathetic 90 day support period where you get to go back and forth being told to change channels, factory reset, and other things they know don't help.
I seriously question those early reviews and all the review sites which tend to favor the highest bidder. I don't feel like Netgear cares about us and they are only focusing on their next big release and more new sales. They are burning a lot of customers on the way who will never fall for their products again.
I seriously question those early reviews and all the review sites which tend to favor the highest bidder. I don't feel like Netgear cares about us and they are only focusing on their next big release and more new sales. They are burning a lot of customers on the way who will never fall for their products again.
Bing-Stroller
Jun 04, 2017Luminary
I found this post which relates to the introduction of wired backhaul, but it highlights what the focus was.
"Let me acknowledge that our customer base has been clamoring for this feature for a while, and we are trying to be responsive to their needs. To provide context on why it's taking a while to get it out, during the first quarter, the Orbi Engineering team was focused on bringing out the two new products (RBK30 & RBK40) to market. Now that it's accomplished, we're actively working on bringing this feature and a couple of other interesting, market-requested features to you.
Orbi Product Team"