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Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Retired_Member
Jun 13, 2017Hey DrCal, it works and thank you for posting! I think that is the first RBR40 backhaul that has been posted.
- DrCalJun 13, 2017Star
You are welcome BobertSaget. No sure what this means. Too bad that I was not able to do this before installing beta FW. Would be interesting to compare.
- DrCalJun 13, 2017Star
http://imageshack.com/a/img923/7896/zSzYnc.png
Here is another graph with scan interval set to L0 (last one was L2).
- ikjadoonJun 13, 2017Star
Thank you hugely DrCal. The screenshots are perfect. Thank you for taking the time to figure out, test, and upload the screenshots. You deserve a dozen kudos.
What's hard to understand is that your backhaul ['s return packet] looks the same or even worse than mine did and I was having frequent disconnections on all devices closer to the Satellite. On top of that, more than a few times (before it totally conked out), I'd have 0 satellites connected. Seemingly, those sound like backhaul/Satellite issues (whereas my router clients were fine).
But you aren't having disconnection issues (which is the important data point).
Thank you for the information, st_shaw. With that theory...I want to believe. If there are no disconnections, then we're all good. We're home free. Maybe the backhaul doesn't like responding to probe requests, so it denies the return packet every few seconds--however, the connection itself is stable with the new FW?