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Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Retired_Member
Jun 13, 2017Hi John, I also have a limited background in this but I know there are others on these boards who are experts.
All I know is that a Wi-Fi signal is not supposed to drop like that. It is clearly unstable and there appears to no logical frequency, trigger, or length to the drops. Myself and many others have frequent disconnect issues especially coming from the satellite which gets it's data completely through this backhaul.
There has not been a single posting that shows a stable backhaul and Netgear is being completely silent about it.
If the backhaul is supposed to drop like that, or if it has nothing to do with the disconnect issues, I wish Netgear would just let us know so we can move on and try to find the true root cause.
All I know is that a Wi-Fi signal is not supposed to drop like that. It is clearly unstable and there appears to no logical frequency, trigger, or length to the drops. Myself and many others have frequent disconnect issues especially coming from the satellite which gets it's data completely through this backhaul.
There has not been a single posting that shows a stable backhaul and Netgear is being completely silent about it.
If the backhaul is supposed to drop like that, or if it has nothing to do with the disconnect issues, I wish Netgear would just let us know so we can move on and try to find the true root cause.
Donnnn
Jun 13, 2017Aspirant
I have Orbi on an extensive mostly apple system. I have no drops, and do heavy backhaul (wireless video from both hdhomerun and DVR). The MPEG2 is uncompressed from broadcast, and the remainder is 10 mbps. Not only do I have no drops, but I've never seen the wireless network approach capacity.
I wonder if some Orbi hardware is bad. I have a electrically noisy house with old wiring, wire lath walls, and an extensive zwave network in an urban environment. There are many wifi netowrks with 100 feet of my system. There is no way my system works because it operates in a pristine environment.
If I had many drops I would return the system.