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Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Retired_Member
Jun 13, 2017Hi John, I also have a limited background in this but I know there are others on these boards who are experts.
All I know is that a Wi-Fi signal is not supposed to drop like that. It is clearly unstable and there appears to no logical frequency, trigger, or length to the drops. Myself and many others have frequent disconnect issues especially coming from the satellite which gets it's data completely through this backhaul.
There has not been a single posting that shows a stable backhaul and Netgear is being completely silent about it.
If the backhaul is supposed to drop like that, or if it has nothing to do with the disconnect issues, I wish Netgear would just let us know so we can move on and try to find the true root cause.
All I know is that a Wi-Fi signal is not supposed to drop like that. It is clearly unstable and there appears to no logical frequency, trigger, or length to the drops. Myself and many others have frequent disconnect issues especially coming from the satellite which gets it's data completely through this backhaul.
There has not been a single posting that shows a stable backhaul and Netgear is being completely silent about it.
If the backhaul is supposed to drop like that, or if it has nothing to do with the disconnect issues, I wish Netgear would just let us know so we can move on and try to find the true root cause.
st_shaw
Jun 13, 2017Master
@BobertSaget wrote:
Hi John, I also have a limited background in this but I know there are others on these boards who are experts.
All I know is that a Wi-Fi signal is not supposed to drop like that. It is clearly unstable and there appears to no logical frequency, trigger, or length to the drops. Myself and many others have frequent disconnect issues especially coming from the satellite which gets it's data completely through this backhaul.
There has not been a single posting that shows a stable backhaul and Netgear is being completely silent about it.
If the backhaul is supposed to drop like that, or if it has nothing to do with the disconnect issues, I wish Netgear would just let us know so we can move on and try to find the true root cause.
I too would like for Netgear to let us know.
I believe most WiFi scanner apps send a broadcast "probe request" then use the response packet(s) back from nearby AP(s) to determine the RSSI. So, I believe the only thing the spotty graphs prove is that the Orbi is not responding to every "probe request" from WiFi sanning devices. This could be because the backhaul radio is bad. Or, it could be by design, because the backhaul is not designed for client connections.
Unless Netgear explains how it's supposed to work, we don't know.