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Forum Discussion

thebishop's avatar
thebishop
Apprentice
Feb 01, 2017
Solved

Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently

Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line).   I generally have "5 bars" of Wifi on al...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

st_shaw's avatar
st_shaw
Master
Jun 14, 2017

Two MacBook Pros, iPad, iPhones, Android, Sonos, Rasperry Pi's, etc. here. Zero problems with Orbi.

MachineLearner's avatar
MachineLearner
Apprentice
Jun 15, 2017

Full range of Apple devices here, and no problems with Orbi.  Better performance than previous Airport Extreme routers.  We keep Apple devices on current versions of OS, which I highly recommend.   Some Nest products and other IoT devices seem to have issues, especially older versions of these products.