NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
MAC24X7
Jun 15, 2017Tutor
Sames issues as reported on this thread. Maximum time before failure, 12 hours: Minimum time before failure, less than 10 minutes. About an hour with TS. Sent replacement from NETGEAR. Firmware version: V1.10.1.2
Got a replacement from NETGEAR. Operating in the Access Point Mode behind a COMWORST router. My network schema is not the home standard of 192.168.1.x. During the advanced setup to change to AP mode, the default choice is automatic with a warning that static is not recommended. The first time around of setup on the replacement, I selected automatic. It failed within minutes, rather than hours. I reset the router to factory and started again. This time I chose static in the AP mode, setting it as a static node on the network, as I have done with other routers that I hacked into the AP mode. I have taken the satellite out of the equation. My theory is that the router in the auto AP mode loses its lease from the Master COMWORST router and kills the connection. If my theory is correct, I'll set up the satellites and see how long that lasts. Will report back.
MAC24X7
Jun 15, 2017Tutor
So much for that theory. I changed my SSID back to Orbi10. Same result. Obviously, this product is not ready for prime time. It's outta here!