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Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
thebishop
Jun 19, 2017Apprentice
At last the time have come, enjoy everyone:
https://kb.netgear.com/000038846/RBR50-RBS50-Firmware-Version-1-11-0-20
The first link is to an incorrect older version, it should be:
http://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V1.11.0.20.zip
and
http://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V1.11.0.20.zip
Having run an earlier version of this firmware I have good reason to believe this will finally sort this issue out. Now for validation!
- ikjadoonJun 19, 2017Star
Yes! I'm cautiously optimistic. Do let us know how it goes, those who are affected.
But, gotta say, that changelog is worse than "bug fixes and improvements". This literally just translates to "you are now running the latest version". What a "bug fix", hahaha.---
And solid catch on the links--that's a definite slip-up. But, I guess they assume most people will be auto-updated.- thebishopJun 19, 2017Apprentice
Unfortunately, see the related firmware thread, the latest update does not contain the relevant fixes... Unexpected, but the wait is back...
- TooTallXLJun 23, 2017Aspirant
So far so good with the firmware update. The disconnect/lag issues we had with iPhone 5c/6/7 and iPad Mini 4 seem to be resolved with a fairly continuous test case over the past 24 hours. Each of those devices were unable to stay reliably connected for more than 10-15 minutes with the previous firmware dispite attempts to change signal strength, channel, and other advanced settings.