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Forum Discussion
thebishop
Feb 01, 2017Apprentice
Orbi drops wifi for iPad Pro, iPhone 7 and Macbook Pro intermittently
Running 1.4.0.34 on both main Orbi and sattelite (main and sattelite are on different floors with wall between, perhaps 20-25 feet distance straight line). I generally have "5 bars" of Wifi on al...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
dodgeitri
Jun 26, 2017Aspirant
Having the same issue. Believe the problem is going to be ios unable to chose from 2.4 or 5 based on signal strength so it bounces back and forth. Had the same issue with another router and assigning different SSIDs to each cleared the issue. Adding an option to be able to assign 2.4 & 5 different SSIDs would be the fix here also. Returning my unit, may think about getting it again if that feature is added.
- st_shawJun 26, 2017Master
Try dropping the power way down on the 2.4GHz band.